Church 4 Life

Frequently Asked Questions

Our team collects from thousands of houses a day between 8am-8pm, providing a free service to the Hunter and Central Coast communities, and unfortunately every now and then a donation gets missed.

We sincerely apologise if we have accidentally missed your bags during the collection in your area. We appreciate ALL donations given, and so we ask that you give us the opportunity to send a driver back to your house to collect it when we are able to.

Please text us your address and let us know your donation was not collected on 0466 842 101

If it’s raining or looks like rain, please still put your bags out. Our drivers will collect in rain or sunshine.

However, please tie the top of the bags securely and if you like you can slip another bag over the top to prevent the rain from getting in.
Please don’t hide them on your verandah as we will not see them.

For any further questions or arranging an alternate spot to leave your donation, please text 0466 842 101

We LOVE this question!
Your donations will go to various places around the globe depending on where the needs are at the time.

Places they may end up include various countries in Africa, Eastern Europe and the Pacific Islands etc.

A portion of donations go up to our 5x Op Shops at Cardiff, Warners Bay, Boolaroo, Woodrising, and Tanilba Bay to provide quality and very affordable clothing for locals there. What doesn’t get sold joins the rest of the donations going to developing countries.

Any profits made from these sales are used for food parcels, community meals, crisis assistance for Australians, and other expenses such as shipping costs.

Yes! Donations can be dropped off at our Warners Bay Op Shop Monday to Friday 7am to 5pm and Saturday to Sunday 9am to 5pm at

250 Macquarie Rd, Warners Bay NSW

Please leave them the cages or blue bins in the car park. You are welcome to park right at the front door for easy access to the designated drop off area.

Alternatively, we do have clothing bins in some areas which you can find at Blue Clothing Bin Locations – Church for Life

We thank you for your kind donation and taking the time to drop them off to us!

Yes we do. We currently have 5!

Boolaroo- 10/24 Main Road, Boolaroo
It is open Monday to Saturday from 9am-5pm.

Cardiff- 5/343 Main Rd, Cardiff (Opposite Woolworths & next to the bakery)
It is open Monday to Friday from 9am-5pm and Saturday from 9am-3pm.

Warners Bay- 250 Macquarie Rd, Warners Bay.
It is open seven days a week from 9am to 5pm.

Tanilba Bay- Kooindah Centre Shop 8-9/61, President Wilson Walk, Tanilba Bay.
It is open Monday to Friday from 9am to 5pm and Saturday from 9am to 12pm.

Woodrising- Shop 7/84 Hayden Brook Drive, Woodrising (Opposite IGA)
It is open Monday to Friday from 9am to 5pm and Saturday from 9am to 3pm.

Please support our local Op Shops so we can continue helping those locally and globally.

It depends…

No- If it’s your area’s collection day, our drivers collect between 8am-8pm. As long as your donation is near your mailbox and clearly visible for our driver to see, it will be collected during this time.
However, if your donation is still there after these hours, please text 0466842101 and let us know so we send a driver back to collect it.

Yes- If you have a 5+ bags ready to donate and your area is not scheduled for a street collection, you can book a pick up online here.

We ask that you place any donations in front of your mail box so our drivers can see it. Please do not leave them anywhere else unless you have called us and let us know, otherwise the driver will not see it, and we also do not yet have your permission to collect from on your property.

Please text 0466842101 if you’d like to arrange an alternate spot to leave your donation such as front door, veranda or carport.

 

That is perfectly okay! You are more than welcome to give us as much quality clothes, shoes, linen, etc as you like.

Simply put them in any garbage or shopping bags you have spare at home, and place them near your letterbox on the day of collection.

Please no boxes or suitcases.

Our collectors usually have a whole day’s work ahead of them, so we cannot give a time as there are too many variables, however it will be between 8am and 8pm.

Please leave your bags out all day, so they are collected once the driver arrives in your street.

If you’ve booked a pick up online or via text, you should get a text the day before with an estimated pick up time and a tracking link. Please be aware the time may change as the day progresses, so your check your tracker if need be.

 

Yes! We are proud to be a registered not for profit charity and meet the requirements under the ACNC Act.

We love providing our free service to the Hunter and Central Coast regions and will continue to help as many people as we can, who have been affected by poverty and financial stress.

If giving to ‘not for profit charities’ is important to you, please always check that the organisation you are donating to is registered with the ACNC first.

We aim to get back to each area 2-3 times a year for a street collection.
Our blue coloured bag will be delivered to your letterbox 3-7 days prior to us collecting in your area to give you some time to gather your donations.

Please pop your bag out by your letterbox by 8am on the specified weekday noted on the bag.

We do not collect on a weekly basis on that day.

We are also have our Favourite Donors Club where we send members a text every 2 -3 months to let know we are doing a special pick up run  in your suburb. If you’ve joined up all you need to do is reply to our text with a “Yes” and we’ll add you in to our run for that day. There is no minimum bags for donation on those days.

You can join our Favourite Donors Club here.

If you do a big clean out and have 5 bags or more to donate we can arrange a pick up from your house. Please text your address to 0466 842 101 or complete this form to request a pick up.

Life Hack – Save our number 0466 842 101 in your phone as contact name “Donate Clothes” so when you have big clean out you can simply arrange a pick up.

We’re sorry to hear you’ve missed your area’s collection day, but thats okay as we have some options for you;

If you have 5+ bags we will organise a day to collect your kind donation when we have a driver nearby. Please text 0466842101 with your address and how many bags you have. Or you can book a pick up online here.

If you have less than 5 bags, we suggest the following 3 options.

  1. You are welcome to drop it off at our head office on week days between 9am-3pm in the front foyer. 
    250 Macquarie Rd, Warners Bay
  2. If you are able to fill extra bags to make up 5+ bags, please call us to request a pick up. Often people ask if neighbours or family have any clothes they’d like to donate.
  3. You may prefer to pop them aside until your area’s next collection. We try to get back every 2-3 months.

That’s totally okay, here are some options for you.
1- Ask family or friends if they have any clothes to donate, and add them to yours to make up 5 bags.

2- You are welcome to drop them off to our Warners Bay head office (250 Macquarie Rd, Warners Bay) in the Foyer area or near the front door.

3- You may prefer to pop them in one of our clothing bins. Check FAQ’s for location.

4- On street collection day you can put as little or as many bags as you like out. There is no requirement so you might prefer to wait until next collection.

The most important reason for on-selling the clothes is that it makes this whole process repeatable. In 1992 we sent two shipping containers of clothes to Mozambique where the people had so little that they were dressing themselves in tree bark – literally. Because the clothes were given away for free in Mozambique, we could only do the process twice before our funding dried up and we couldn’t continue.

With our current process of selling clothes at very affordable prices we are able to cover all the associated expenses of collecting and sending the clothes which enables us to repeat this process and help many more hundreds of thousands of people. Surplus profits can be used to help Aussies in need.

Thanks to Australians who generously donate quality items they no longer need, we are able to provide employment opportunities to those who may otherwise not have a job. These jobs help local people to provide for their families and help boost local economies.

To search for the donation bin closest to you go to Blue Clothing Bin Locations

or 

Boolaroo- Church 4 Life – 32 Sixth St Boolaroo NSW 2284

Warners Bay- Church 4 Life Op Shop – 250 Macquarie Rd, Warners Bay

Wyong- Wyong Christian School’s 2nd Carpark at the back.

100 Alison Rd, Wyong

Belmont North- Belmont Christian College- inside carpark.

65 John Fisher Rd, Belmont North

Woodrising- Woodrising Shopping Centre – 84 Hayden Brook Drive, Woodrising

If your work, school or church would like a clothing bin on site to help your community, please contact us on 0466 842 101

There are a few ways you can help out your local charity Church 4 Life Clothing Collectors.

1.Volunteer- We have many departments that are always needing helping hands. We would love to hear from you if you are interested in volunteering. Learn more here.

2. Financial donation-  Providing a free collection service for the community is great, but it also means we have to maintain vehicles and pay for petrol.
So every single financial donation whether big or small means the world to us and those donations go towards keeping our charity running. All donations are tax deductible. You can donate here.

3. Tell your friends- Recommend our free service to your friends. Let them know about how we help people locally, globally and environmentally. They can call us on 0466842101 or they can book a free pick up online here.

Tax Deductibility

All donations of $2 or more to Church 4 Life are tax deductible (with the exception of Tithes & Offerings).
A receipt for your tax return will be emailed to you in July each year for your donations for the past financial year.

Giving Online Safely

We have chosen ‘Tithe.ly’ to collect donations, as it is secure and used by hundreds of churches globally. You can make a financial donation here.

When you join Favourite Donors Club you give us permission to text you when we are collecting donations in your suburb.

If you arrange a pickup we usually send a “track my driver” link via text.

When you join Helpers Rewards you give us permission to text you when we have a sale or promotion at our op shops.

If you ever reply “Stop” to our text messages our system with mark you as unsubscribed so we cannot text you again unless you give us permission to do so.

To give us permission to text you please text the word “Start” to 0466 842 101. Then we can let you know about upcoming collections, sales and promotion.

Our team members are unable to do this for you in our system. You need to text “Start” to us.

You can Stop and Start this at any time.

At the moment, our team is smaller than usual, so we’re not always able to answer phone calls during working hours.

The best way to reach us is by sending a text message to 0466 842 101. This helps us make sure your message is received and responded to as quickly as possible.

You can also chat with our AI Agent Bailey via the phone as he can answer most questions.

We remain committed to supporting those we serve, even in challenging circumstances, and we’re deeply grateful for the ongoing support of our community.

If you’d like to be part of what we’re doing—whether through prayer, volunteering, or giving—we would truly value your support.

Outside our scheduled letterbox drops we don’t drop off blue bags. Neither do our drivers carry bags with them. 

You can donate clothes in any plastic bags you have – blue, black, white, yellow, purple… we don’t see colour, just generosity.

You don’t have to wait for a blue bag to arrive in your mailbox to donate. You can book a pick up here any time – Clothing Collection | Free Clothes Donation Pick Up

Yes… and no.

Our Warners Bay Op Shop is open all the Public Holidays we can be for you to both drop donations and enjoy some op shopping.

By law we have to be closed the “high holidays” – Good Friday, Easter Sunday, Anzac Day, Christmas Day and Boxing Day. We are almost always open at Warners Bay Op Shop all other Public Holidays.

Our other Op Shops and Clothing Collectors are closed on Public Holidays unless otherwise publicised on their Facebook pages. 

 

Well done spotting that! 

Sometimes our technology doesn’t notice a Public Holiday we make it work those days too 🙂

Our Clothing Collectors is closed on Public Holidays so we will text you with an alternative pick up date.

If you are concerned, please text us on 0466 842 101